All orders are hand selected and inspected to ensure they are the best possible quality
If you are not 100% satisfied with your plant upon arrival, please email us a picture of the plant with a description of the issue within 24 hours of receiving your order. We will send you a replacement at no extra cost or offer you a refund, at our discretion, should we grant your return or refund. Please note we will not replace or refund orders after this 24-hour period.
Please insure you check your plants before leaving our store as we will not accept returns for in store purchases for plant health or quality reasons.
For all returns or exchanges please contact us via email@example.com . We will tend to your request and if granted we will outline the available option for your refund/exchange. We reserve the right to refuse a return or exchange should you not comply with our return policy.
Please note shipping fees on returns or exchanges will be at your expense. Please allow 5 business days for you refund payment to be settled.